FREQUENTLY ASKED QUESTIONS
Summer tours can be scheduled from Wednesday, May 1st through Sunday, October, 13th, 2019.
We will pick you up at your hotel in Teton Village, the Town of Jackson, or a mutually agreeable location.
A good sense of adventure and awe, a camera (with charger or extra batteries), sunglasses, sun hat, sunscreen, appropriate clothing (long pants, both short- and long-sleeved shirts (no cotton), and a waterproof and windproof outer layer), athletic walking shoes, any prescription medications, and a day pack with enough capacity to carry all the above.
We also encourage our guest to bring reusable water bottles to help reduce our environmental impact in the Park
We love kids in this age range. That being said we do have other passengers and we want to be respectful of them. In order to accommodate we ask that you book a private tour or call us at 855.360.3330 to discuss options for bringing youth under 6-years of age on a tour.
Please check our website for the most current pricing. Tours are customized based on the size, interests, and requirements of the group.
Prices include sales tax, Park entry fees, and breakfast and/or lunch. Prices do not include guide gratuity (we suggest 15%).
We accept cash, Visa, MasterCard, American Express, and PayPal.
I booked a tour and need to reschedule or cancel. What do I do?
To cancel your reservation please email us directly (firstname.lastname@example.org). If we receive your cancellation 72 hours before the start of the tour you can expect a full refund. If it is canceled in less than 72 hours before the start of the tour no refund will be provided.
We do understand there are situations beyond peoples control such as air travel delays, traffic, etc. We will accommodate to allow people to move their reservation if possible. We are not able to refund the transaction fee. Obsidian Cliff Tours reserves the right to cancel or move the tour to another time and date.